Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide a safe and entertaining experience, it's important to understand the risks involved and to gamble responsibly.
Please remember: the house always has an edge, and you should never gamble with money you cannot afford to lose.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over (or the legal age in your state/territory, whichever is higher). By accessing and using our services, you confirm that you meet the legal age requirement in your jurisdiction.
We take age verification seriously and reserve the right to request proof of identity and age at any time.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting family, friends, work, or other responsibilities due to gambling
- Borrowing money or experiencing financial difficulties caused by gambling
- Feeling anxious, irritable, or depressed when unable to gamble
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or relieve stress
- Loss of control over gambling decisions
If any of these sound familiar, please reach out for help immediately.
Self-Help Tools & Controls
Fair Go Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive reminders during gaming sessions about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session time limits to encourage regular breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
Contact our customer support team to activate any of these responsible gaming features on your account.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, the following organizations provide confidential support and counseling:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
International Resources
- GamCare (United Kingdom) – Support for problem gambling
www.gamcare.org.uk - GamStop (United Kingdom) – Multi-operator self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) – Educational resources and support
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
www.ncpgambling.org
All support services are confidential and free of charge.
Need Help?
If you believe you have a problem with gambling, please don't hesitate to seek help. Problem gambling is a treatable issue, and support is available.
Contact Gambling Help Online at 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a trained counselor.
You can also reach out to our customer support team to access our self-exclusion tools or to discuss your gaming habits with a responsible gaming advisor.
Remember: seeking help is a sign of strength, not weakness. We're here to support you.